Privacy Policy

This Privacy Policy ("Policy") outlines how Nautical Commerce ("we," "us," or "our") collects, uses, discloses, and protects the personal information of individuals ("you" or "your") who access or use our platform, including our website, our marketplace Software as a Service (SaaS) platform, and our storefront hosting services. By using or accessing our platform, you agree to the terms of this Privacy Policy. This Policy is governed by and subject to our Terms of Service (www.nauticalcommerce.com/legal/terms).

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1. Information We Collect

We may collect the following types of personal information from you:

• Personal Identification Information: Information such as your name, email address, phone number, business name, and other personally identifiable information you provide when registering for or using our services.
• Account and Payment Information: Information such as payment method details, billing address, and transaction history that is collected when you purchase or use our services.
• Business Information: For customers using our storefront hosting services, we may collect information about your business, including business name, business address, and any other data necessary to configure and operate your storefront.
• Customer Storefront Data: Information related to your customers, including personal information, order details, shipping information, and any other data submitted to or collected by your storefront hosted on our platform.
• Usage Information: Information regarding your use of our platform, such as IP address, browser type, device identifiers, access times, and interactions with our website and services.
• Cookies and Tracking Data: We use cookies, beacons, and other tracking technologies to gather information about your interaction with our platform.

2. Use of Information

We use the information collected from you for the following purposes:

• Provision of Services: To operate, manage, and provide access to our platform, including hosting your storefront, processing transactions, and fulfilling service-related requests.
• Communications: To send you notifications regarding your account, respond to inquiries, and provide updates on our services. We may also send promotional communications, subject to applicable legal requirements.
• Compliance and Legal Requirements: To comply with applicable laws, regulations, and legal processes, including responding to lawful requests from governmental authorities.
• Security and Fraud Prevention: To protect the integrity of our platform, investigate potential security issues or fraudulent activity, and enforce our Terms of Service.
• Data Analytics: To analyze and improve the performance and functionality of our platform, monitor usage patterns, and develop new services and features.

3. Disclosure of Information

We may disclose your personal information in the following circumstances:

• Service Providers: We may share your personal information with third-party service providers who assist in providing services such as payment processing, cloud hosting, and customer support. These providers are contractually obligated to maintain the confidentiality of your information.
• Business Transactions: In the event of a merger, acquisition, or asset sale, your information may be transferred to a successor entity. Any such transfer will be governed by the terms of this Privacy Policy.
• Legal Obligations: We may disclose your personal information if required by law or in response to valid requests by public authorities (e.g., a court or government agency).
• Protection of Rights: We may disclose your information to enforce our legal rights or to protect the rights, property, or safety of Nautical Commerce, our users, or others.

4. Cookies and Tracking Technologies

We use cookies and other tracking technologies to enhance user experience and analyze the use of our platform. Cookies are small data files stored on your device. You may disable cookies through your browser settings, but certain features of our platform may become unavailable if cookies are disabled.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable laws. Upon termination of your account, we will retain your information as needed to comply with legal obligations, resolve disputes, and enforce our agreements.

7. Your Rights

Depending on your jurisdiction, you may have certain rights with respect to your personal information, including:

• Right to Access: You have the right to request access to the personal information we hold about you.
• Right to Rectification: You may request correction of any inaccuracies in your personal information.
• Right to Deletion: You may request the deletion of your personal information, subject to certain legal exceptions.
• Right to Restriction of Processing: You may request that we restrict the processing of your personal information.
• Right to Data Portability: You may request that we transfer your personal information to another data controller in a structured, commonly used, and machine-readable format.
• Right to Object: You may object to the processing of your personal information in certain circumstances.

To exercise these rights, please contact us at legal@nauticalcommerce.com.

8. International Data Transfers

If you are accessing our platform from outside the country where our servers are located, your personal information may be transferred across international borders. Where applicable, we will implement appropriate safeguards to ensure your data is protected in accordance with applicable laws.

9. Third-Party Links

Our platform may contain links to third-party websites or services. We are not responsible for the privacy practices or content of third parties. We encourage you to review the privacy policies of any third-party sites you visit.

10. Children’s Privacy

Our platform is not intended for use by individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware that a child’s personal information has been collected without verifiable parental consent, we will take steps to delete such information.

11. Changes to This Privacy Policy

We reserve the right to modify this Privacy Policy at any time. Any changes will become effective immediately upon posting the updated policy on our website. Your continued use of our platform after the posting of any changes constitutes your acceptance of those changes.

12. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Email: legal@nauticalcommerce.com